Can our library set the idle patron time-out to a specific time?

[Permissions/Settings] Unauthenticated guest patrons are timed-out of any search results after 9 minutes of inactivity. If a patron is idle for 9 minutes they are provided with an alert tone and pop-up counting down their session expiry within 30 seconds. They are given the option to continue the session if desired.

Inactivity Pop-up Message: Your current Online session is about to expire. For your security, Online sessions automatically end after 9 minutes of inactivity. This greatly reduces the chances that someone else will access your information if you forget to log out.

This time-out is hard-coded into the ShareIT software and cannot currently be set at the consortial or library/site level. Auto-Graphics is investigating adding the option for consortia or sites to individually set this timeout but they don't have a timeline for any enhancement yet.

Note: Logged in staff accounts should not encounter any time-outs of their sessions.

Please contact us if you have any additional questions or concerns!

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