How can I set-up my live shelf status checks to NOT apply to Blank Request forms?

[Permission/Settings] Included in the update to v5.0.22.42 is the BCUC requested optional feature to disable live shelf availability checking when Borrower libraries submit a Blank Request form. Currently Blank Request forms already by-pass Lender Policies by default but the live shelf check availability by-pass feature is completely optional to Lender libraries.

Important Note: Only Lender libraries that have activated Live Shelf Checks can choose whether they'd like to allow Borrower libraries to by-pass their live shelf checks in this situation. If you are a Borrower library and would like to request that a Lender library with live shelf checking activate this feature - please contact them directly to make your requests!

Watch a quick video on how to disable Live Shelf Checks on Blank Requests. [No sound] Watch Video [2m ; MP4]



If you are a Lender library with live shelf checks activated, if desired you can activate this option.

  1. Login to OutLook OnLine as an Administrator.
  2. Under your Staff Dashboard > ILL Admin > Maintain Participant Record > Blank Request - Disable Availability > check-off "Yes" and click Submit to save.

Please contact us if you have any questions/concerns about this feature or if you are a Lender library and would like some assistance activating this option.

Note: As a Borrower library, you will see the Notification message "Notes: Availability checking disabled by lender for blank requests" if the lender library has already disabled live shelf checks against any blank requests received.


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