News & Updates

Check here for recent news, frequently asked questions, and updates from the OLOL Administrative Support Centre including scheduled server upgrades and downtime. Questions for the OLOL Administrative Support Centre? Please contact us!

New Software Features & Highlighted Known Bugs submitted to Auto-Graphics (scroll down for more Recent News, Updates & FAQs):

Recent News

October 29, 2018: Please check-out our new OLOL Newsletter for latest news and tips about upcoming SHAREit V6, Training & FAQs (eg. Canada Postal Strike), LAC & Voila, Library Spotlight (UVic Library) on Need by (Expiry) Dates, and more!

August 9, 2018: Some support staff at the OLOL Administrative Support Centre at BC ELN are on vacation August 13th to 31st. Check the Contact Us page for additional information and assistance.

July 9, 2018: The Administrative Centre Reports page has been updated with the new Progress Report & Support Case Analysis January-June 2018 (PDF)!


Recent Updates

September 4, 2018: OutLook OnLine has successfully migrated from commercial servers to SFU's new state-of-the-art cloud server facility. If you encounter any issues with Patron/Staff Email notices or Z39.50 live shelf checks we recommend your IT Department updates any firewall to whitelist the domain <> and our new IP addresses <>.

August 9, 2018: OutLook OnLine has been successfully updated to v5.0.26.7. Please let us know if you encounter any bugs/issues or have any questions/concerns with the updated version!

August 1, 2018: OutLook OnLine will be unavailable Wednesday August 8th between 10PM to midnight for a software update. Downtime is expected to be 5-15 minutes.

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