News & Updates

Check here for recent news, frequently asked questions, and updates from the OLOL Administrative Support Centre including scheduled server upgrades and downtime. Questions for the OLOL Administrative Support Centre? Please contact us!

From June 29th to July 1st 2019, the OutLook OnLine (SHAREit) software will be unavailable as it's upgraded to Version 6. Simultaneously, the service will be rebranded Illume! More details in our FAQ.

Recent News

June 17, 2019: Revealing the new rebrand of OutLook OnLine! Check-out our preview of Illume and the new Illume Branding Toolkit which includes logo images, tagline and banner options to help you personalise your Illume service and communicate the change to your patrons. OutLook OnLine will be rebranded the Canada Day long weekend and more information available here.

May 23, 2019: Check-out our announcement to the listservs about the upcoming OutLook OnLine Software Upgrade to Version 6 (V6) & Rebranding of the SHAREit platform. Further details are available on the OLOL support website here:

January 31, 2019: Check-out our new OutLook OnLine System Health Checklist [PDF] for administrators including our recommended yearly checklist to maintain the health of your OutLook OnLine system as well as an updated Borrower & Lender Workflow overview to highlight optimisations available!


Recent Updates

May 15, 2019: OutLook OnLine will be unavailable this evening for approximately 10 minutes sometime between 10-11:30PM (May 15th, 2019) for some minor emergency maintenance.

September 4, 2018: OutLook OnLine has successfully migrated from commercial servers to SFU's new state-of-the-art cloud server facility. If you encounter any issues with Patron/Staff Email notices or Z39.50 live shelf checks we recommend your IT Department updates any firewall to whitelist the domain <> and our new IP addresses <>.

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