News & Updates

Check here for recent news, frequently asked questions, and updates from the OLOL Administrative Support Centre including scheduled server upgrades and downtime. Questions for the OLOL Administrative Support Centre? Please contact us!

New Software Features & Highlighted Known Bugs submitted to Auto-Graphics (scroll down for more Recent News, Updates & FAQs):

Recent News

January 31, 2019: Check-out our new OutLook OnLine System Health Checklist [PDF] for administrators including our recommended yearly checklist to maintain the health of your OutLook OnLine system as well as an updated Borrower & Lender Workflow overview to highlight optimisations available!

December 19, 2018: The OLOL Administrative Support Centre at BC ELN is closed for the holidays until January 2nd, 2018. Check the Contact Us page for additional information.


Recent Updates

September 4, 2018: OutLook OnLine has successfully migrated from commercial servers to SFU's new state-of-the-art cloud server facility. If you encounter any issues with Patron/Staff Email notices or Z39.50 live shelf checks we recommend your IT Department updates any firewall to whitelist the domain <> and our new IP addresses <>.

August 9, 2018: OutLook OnLine has been successfully updated to v5.0.26.7. Please let us know if you encounter any bugs/issues or have any questions/concerns with the updated version!

August 1, 2018: OutLook OnLine will be unavailable Wednesday August 8th between 10PM to midnight for a software update. Downtime is expected to be 5-15 minutes.

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